FAQ
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What is the maximum occupancy of the property?
The Sandcastle comfortably accommodates up to 12 guests.
Is the property family-friendly?
Yes! The Sandcastle is perfect for families, offering five bedrooms, board games, a family room, a spacious yard, and private beach access.
Are pets allowed?
Yes, there is a $200 pet fee and all pets must be pre-approved.
Payment & Policies
What payment methods are accepted?
We accept major credit cards, PayPal, and bank transfers for direct bookings. Payment options may vary when booking through external platforms.
Is a security deposit required?
Yes, a refundable security deposit is required and will be returned after checkout, provided no damages occur.
What is the cancellation policy?
Guests will receive a 50% refund if canceled at least 30 days before check-in.
Check-in & Check-out
What time is check-in and check-out?
Check-in: 4:00 PM
Check-out: 10:00 AM
Is early check-in or late check-out available?
Early check-in or late check-out may be accommodated upon request, depending on availability. Additional fees may apply.
How do I check in?
The Sandcastle uses a self-check-in system. Detailed instructions will be provided prior to your arrival.
Amenities & Accessibility
What amenities are included?
The Sandcastle offers:
Wi-Fi
Fully equipped kitchen
Beach towels and chairs
Board games
Private beach access
Deep-water dock
Outdoor dining and BBQ area
Entertainment area with Smart TV
Washer and dryer
Is there parking available?
Yes, private parking is available for up to 5-6 vehicles. Please do not park on the street.
Is the property wheelchair accessible?
No, the property is not fully wheelchair accessible.
Are linens and towels provided?
Yes, all linens, bath towels, and beach towels are provided.
Location & Nearby Attractions
How far is the property from the beach?
The Sandcastle has private beach access.
What attractions are nearby?
Nearby attractions include:
Martha’s Vineyard Museum
Local hiking trails
Ferry terminal
Shops & restaurants in Vineyard Haven
Are there grocery stores or restaurants nearby?
Yes, grocery stores and restaurants are within a short walking distance or a quick drive.
Stop & Shop (Grocery store) – 245 Vineyard Haven Road, Edgartown, MA
Morning Glory Farm (Farm stand) – 120 Meshacket Rd, Edgartown, MA
Restaurants:
Black Dog Tavern – 20 Beach Street Ext, Vineyard Haven
Alchemy – 71 Main St, Edgartown
Beach Road Restaurant – 79 Beach Rd, Vineyard Haven
The Attic – 82 Main St, Vineyard Haven
House Rules
Are parties or events allowed?
No, parties and events are not allowed. Please respect our neighbors and adhere to quiet hours.
What is the smoking policy?
Smoking is strictly prohibited inside the property.
Guest Support
What if something breaks or I need assistance during my stay?
Please contact us immediately at (508) 696-4246. We aim to resolve any issues promptly.
What is the weather like in Martha’s Vineyard?
Martha’s Vineyard enjoys mild summers, crisp autumns, cool winters, and pleasant springs. We recommend checking the local weather forecast before your trip.
Do you provide beach equipment?
Yes, we provide beach chairs, umbrellas, and towels for guest use.